Privacy Policy

**Effective date: November 4, 2026**

This Privacy Policy explains how **Tellico Marine Service** ("Tellico Marine," "we," or "us") may collect, use, disclose, and protect information when you visit [tellicomarineservices.com](https://www.tellicomarineservices.com/) (the "Site") or contact us about mobile marine repair, diagnostics, maintenance, and trailer service in East Tennessee.

The Site currently lists this contact information:

https://www.tellicomarineservices.com/
Phone: +1 (865)205-9969
Email: bronson@tellicomarine.com‍

1. Information we may collect

Depending on how you interact with us and how the Site is configured, we may collect:

- **Contact and inquiry details** you provide, such as your name, phone number, email address, preferred contact method, service location, and the contents of your message.
- **Boat and service information** you provide, such as boat or trailer type, engine make or model, symptoms, requested work, and appointment preferences.
- **Communications and service records** arising from calls, emails, service requests, estimates, appointments, and work you authorize.
- **Technical and usage information** that a hosting provider or website tools may collect automatically, such as IP address, device and browser information, pages viewed, referring page, and timestamps. Whether and how this information is collected depends on the Site's current hosting, analytics, and security configuration.
- **Cookie or similar technology information** if the Site uses cookies, pixels, analytics, or similar tools. The Site's use of these tools should be confirmed with its administrator before this Policy is published.

Please do not send payment card numbers, account passwords, government ID numbers, or other sensitive information through a general inquiry form or ordinary email.

2. How we use information

We may use information to:

- respond to questions and service requests;
- assess service needs, prepare estimates, schedule and perform authorized work, and communicate about appointments or repairs;
- maintain business, accounting, warranty, and service records;
- operate, secure, troubleshoot, and improve the Site and our services;
- detect or prevent fraud, misuse, or security issues; and
- comply with legal obligations and protect our rights, customers, and property.

We will use information for other purposes where we have a lawful basis and, when required, provide notice or obtain your consent.

3. How we may disclose information

We may disclose information:

- to service providers that help us host or maintain the Site, manage communications, schedule work, process payments, or support business operations, where applicable;
- to a marina, property owner, or other party when needed to arrange access to a service location and as appropriate for the request;
- to professional advisers, insurers, or authorities when reasonably necessary for legal, safety, or business purposes; or
- in connection with a business reorganization, transfer, or sale, subject to applicable law.

We do not sell personal information for money. **Confirm this statement against actual advertising, analytics, and data-sharing practices before publication.** If the Site uses advertising or analytics services that share identifiers or browsing activity, those practices may be treated as a sale or sharing under some privacy laws, even if no money changes hands.

4. Cookies and analytics

Cookies and similar technologies can support site functionality, security, analytics, or advertising. We have not verified which such technologies the Site currently uses. Before publishing this Policy, the Site operator should review its website platform, forms, analytics, advertising tags, and cookie settings and revise this section to describe the actual tools, their purposes, and available choices.

You can use browser settings to block or remove cookies. Some Site features may not work as intended if certain cookies are disabled. Browser settings do not necessarily opt you out of every form of analytics or advertising technology.

5. Data retention

We keep information for as long as reasonably necessary for the purposes described here, including responding to requests, providing services, maintaining business and tax records, resolving disputes, and meeting legal obligations. Retention periods depend on the type of information and the reason it was collected. We securely delete or deidentify information when it is no longer needed, where practicable and as required by law.

The business should set and follow actual retention periods for unconverted inquiries, customer records, website logs, and marketing records before publishing this Policy.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, email transmission, or storage system can be guaranteed completely secure. Please contact us promptly if you believe information you sent to us has been misused.

7. Your choices and privacy rights

You may contact us to ask about, correct, or request deletion of personal information you provided, subject to identity verification, legal requirements, and exceptions. If you receive marketing messages, you may opt out using the instructions in the message or by contacting us. We may continue to send messages needed to respond to an inquiry, manage an appointment, or provide a service.

Depending on where you live and whether the relevant law applies to our business, you may have additional rights, such as requesting access to, correction or deletion of certain personal information, or opting out of certain targeted advertising, sale, or profiling. We will handle verified requests in accordance with applicable law. You may also have a right to appeal a denied request or complain to your state privacy regulator.

To make a privacy request, contact us using the details in the **Contact us** section. Tell us what you are requesting and how you interacted with us. We may need to verify your identity before acting.

8. Children's privacy

The Site and services are directed to boat owners and other adults, and are not intended for children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child provided personal information through the Site, contact us so we can review and delete it as appropriate.

9. Third-party websites and services

The Site may link to third-party websites or services. Their privacy practices are controlled by their own policies. We encourage you to review those policies before providing information to them.

10. Visitors outside the United States

The business is based in Tennessee and the Site describes services in East Tennessee. If you access the Site from outside the United States, information you provide may be processed in the United States, where privacy laws may differ from those in your location.

11. Changes to this Policy

We may update this Policy as our practices or legal requirements change. We will post the revised version on the Site and update the effective date above. The revised Policy applies from its effective date, subject to applicable law.

12. Contact us

For questions or privacy requests, contact:

https://www.tellicomarineservices.com/
Phone: +1 (865)205-9969
Email: bronson@tellicomarine.com